The Global Forum for Media Development (GFMD) is accepting applications for a part-time Tech Assistant internship.
The selected candidate will support the development, testing, maintenance and documentation of GFMD’s technology systems, with particular attention to its customer relationship management system and membership workflows.
Position Details
Opportunity Type: Internship
Time Commitment: Part-time, three days per week
Compensation: €400 per month
Working Hours: Flexible within European-friendly time zones
Application Deadline: Ongoing
About the Organisation
GFMD is an international community supporting media development, media freedom and journalism. Its network brings together member organisations and partners working to sustain journalism as a public good.
About the Role
The Tech Assistant will work with the GFMD team to develop, test and maintain its technology stack.
A major part of the role involves helping GFMD staff use Odoo for organisational functions such as managing prospective members and subscribers from initial registration through payment, onboarding and access to member or subscriber content.
The assistant will also work with GitBook, WordPress and other tools used to document workflows, test systems and improve GFMD’s digital operations.
Key Responsibilities
- Support the setup of Odoo modules, including Project, CRM and Email Marketing
- Identify suitable plugins and integration options
- Maintain documentation of technical dependencies and configurations
- Record tests, workflows, findings and system changes
- Report technical issues, bugs and recommendations
- Assist with quality assurance and user-acceptance testing
- Help resolve technical problems within GFMD’s technology stack
- Prepare clear guidance and documentation for staff
- Support improvements to audience engagement and membership-growth systems
Required Qualifications
Applicants should have:
- Experience using Odoo
- Strong documentation and organisational skills
- Ability to identify technical problems and communicate findings clearly
- Ability to work remotely and manage an independent workload
- Excellent written communication skills in English
Preferred Qualifications
The following experience would be advantageous:
- Experience using Advanced Custom Fields
- Understanding of membership, subscription or user-access systems
- Familiarity with payment systems such as Stripe or Mollie
- Experience supporting website launches or migrations
- Experience with membership or subscriber programmes
- Interest in journalism, media development or non-profit organisations
- Familiarity with WordPress plugins and content-management workflows
- Experience working with WordPress websites and CRM platforms
Who Should Consider Applying?
The internship may be suitable for candidates with experience or interest in:
- Odoo and CRM administration
- WordPress website management
- Digital-platform testing
- Technical documentation
- Website migration
- Membership and subscription systems
- Quality assurance and user-acceptance testing
- Digital audience engagement
- Journalism-support or non-profit technology
What GFMD Offers
- Compensation of €400 per month
- Fully remote work
- Flexible working conditions within European-friendly time zones
- Experience supporting an international media-development organisation
- Practical exposure to membership and subscriber systems
- Opportunities to develop skills in digital engagement, user journeys and membership growth
- Collaboration with an international team supporting independent media
Important Considerations
This is a part-time internship requiring a commitment of three days per week.
Although the position is remote, applicants should be able to work within European-friendly time zones. Candidates in India should assess whether they can accommodate the required overlap before applying.
Experience using Odoo is listed as a required qualification.
How to Apply
Applicants should email the following documents to Tom Law, GFMD Deputy Director:
- An updated CV
- A brief cover letter explaining their interest and relevant experience
- Links to relevant websites, technical projects or portfolios, if available
Application Email: tlaw@gfmd.info
The vacancy is listed as open with an ongoing deadline. Interested candidates should apply promptly because the organisation may close the recruitment after identifying a suitable candidate.
Official Vacancy Page
Disclaimer
Media Hole shares career and internship opportunities for informational purposes. Availability, compensation, responsibilities and selection requirements may be revised by the recruiting organisation. Applicants must verify the latest details on the official vacancy page and apply only through the stated official channel. Media Hole is not associated with the recruitment process and does not collect application fees.
How to apply
Email your CV, a brief cover letter and relevant project or portfolio links, if available, to tlaw@gfmd.info. The vacancy has an ongoing deadline, so early application is recommended.